Shipping Policy
At Chinar’s Naturals, we are committed to providing you with a seamless shopping experience. This Shipping Policy outlines how we handle and process orders, including shipping methods, costs, delivery times, and more.
1. Order Processing
a. Processing Time:
Orders are typically processed within [Insert Processing Time, e.g., 1-2 business days] after your purchase is completed. Please note that processing times may be longer during peak seasons or holidays.
b. Order Confirmation:
After placing your order, you will receive an order confirmation email with details of your purchase. Once your order is processed and ready for shipment, you will receive another email with your tracking information.
2. Shipping Methods & Costs
We offer the following shipping options:
a. Standard Shipping:
- Delivery Time: [Insert Estimated Time, e.g., 3-7 business days]
- Cost: [Insert Cost, e.g., Free or Flat Rate]
b. International Shipping: ( we are shipping only within India.)
- Delivery Time: [Insert Estimated Time, e.g., 7-21 business days depending on the destination]
- Cost: [Insert Cost, e.g., Calculated at checkout based on destination and weight]
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
3. Shipping Restrictions
a. P.O. Boxes:
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.
b. International Restrictions:
Some products may not be available for international shipping due to restrictions or local regulations. Please check the product details for any specific restrictions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website. Please allow 24 hours for the tracking information to update.
5. Delivery Issues
a. Delayed or Lost Packages:
If your package is delayed or lost, please contact us at [Insert Contact Email or Phone Number], and we will assist in resolving the issue. Please note that we are not responsible for delays caused by the carrier or customs.
b. Incorrect Shipping Address:
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realize there is an error, please contact us immediately.
6. Customs, Duties, and Taxes
For international orders, customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your local customs office for more information.
7. Damaged or Missing Items
a. Damaged Items:
If your order arrives damaged, please contact us within [Insert Time Frame, e.g., 48 hours] of receiving your package. Include photos of the damaged items and packaging, and we will assist in resolving the issue.
b. Missing Items:
If any items are missing from your order, please contact us immediately. We will investigate and take appropriate action to ensure you receive your full order.
8. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically to stay informed about our shipping practices.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: chinarsnaturals@gmail.com
Address: F 804 Nilamber Bellissimo 1, Bhayli, Vadodara – 391410
Phone: +91-9879281132
Thank you for choosing Chinar’s Naturals. We appreciate your business and are committed to delivering your order with care and efficiency.